Your Strong8K IBO details are sent by email, to the address you entered on the order form, once your payment is confirmed. This page explains when they arrive, where to search your mailbox, what the email contains and what to do if it is missing.
Login details are the final step, not the first. Knowing the order of the emails tells you which one to expect next.
How long does it take? There is no fixed delay: it depends on order review and payment confirmation. If you have not paid yet, your details have not been sent yet.
Emails containing links and account details are sometimes filtered out of the main inbox. Check these three places in the mailbox you used to order.
Use the search bar and type “Strong8K” instead of scrolling. Search also finds earlier messages, such as the payment link.
Filters often move messages with links here. If you find the email, mark it as “not spam” so the next ones reach your inbox.
Services such as Gmail sort automated emails into separate tabs. Open them before concluding nothing arrived.
On a phone? Mail apps often hide the spam folder in a side menu. Opening your mailbox in a web browser shows every folder.
Depending on your setup, your Strong8K IBO email gives Xtream Codes details, an M3U playlist link, or both.
| Detail | Used for | Guide |
|---|---|---|
| Server URL | The address your player connects to | Xtream Codes setup |
| Username | Identifies your subscription in the player | Xtream Codes setup |
| Password | Confirms the username; case-sensitive | Xtream Codes setup |
| M3U playlist link | One address for playlist players, including IBO Player | M3U playlist setup |
A server URL, a username and a password listed separately are Xtream Codes details. Each one goes into its own box on a player’s Xtream login screen, as in IPTV Smarters Pro.
Server URL: https://your-server.example:port
Username: your_username
Password: your_password
These values only show the format. For field-by-field help and login error fixes, read the Xtream Codes setup guide.
A single long web address for a playlist is an M3U link. You paste it in one piece into a player’s playlist option, or on iboplayer.com if you use IBO Player.
https://your-server.example/your-personal-playlist-address
This address is a placeholder. To add the link and guide data, follow the M3U playlist guide.
IBO Player and similar Smart TV apps never ask for the details in your email on the TV itself. They display their own identifiers instead.
Go through these checks in order; most missing emails are found in the first three.
Details follow payment confirmation. If you have only received a payment link, the next email has not been sent yet.
Search “Strong8K” in Inbox, Spam / Junk, Promotions and archived mail.
Make sure you are in the mailbox entered on the order form. One typo there sends everything elsewhere.
Order review and payment confirmation take time, so a short wait after paying can be normal.
Still nothing? Use the contact page and give the email address and plan you ordered with.
Never post order or login information in public comments or groups when asking for help.
You will need your login details again when your plan ends.
The renewal page asks for the username and password of the subscription you want to extend, so it can find your existing account. Without valid credentials, renewal is not possible and a new subscription must be ordered.
Keep the email in a dedicated folder or a password manager so you can find it quickly.
Anyone with your details could use your subscription. Handle the email carefully.
Short answers about receiving and finding your access details.
By email, to the address entered on your order form, after your payment is confirmed.
The payment link comes first. Your details are only sent once that payment is confirmed.
There is no fixed time; it depends on order review and payment confirmation.
Inbox, Spam or Junk and, if your mail service has them, the Promotions or Updates tabs. Searching “Strong8K” is the quickest way.
Your email may contain Xtream details, an M3U link or both. The Xtream guide and the M3U guide explain each.
No. The MAC address and device key are generated by the app for your TV. You use them on iboplayer.com to add the M3U link from your email. See the Smart TV guide.
Yes. Renewal asks for your current username and password; without them, a new subscription is required.
If you have searched every folder and your payment is confirmed, contact the team with the email address you ordered with. Never share passwords in public.